Perform special duties as assigned. Serves as program support to ensure permit applications, fees, sureties, street acceptance and requests are processed accurately and in a timely manner. Provides administrative and technical support to include coordinating workflow, maintaining files, preparing reports and assemblies, entering, and tracking data and processing information related to the permitting process.
How you will contribute:
Administrative Support : Provide administrative and technical support and document management. Follow established practices and procedures in accordance with local, state, and federal laws, and all applicable policies and procedures.
Communications: Communicate with VDOT staff and external contacts related to assigned program areas.
Customer Service : Assist internal and external customers on a variety of topics related to assigned program area.
Perform duties as assigned.:
Permit Processing and LUPS : Process permit applications with review for accuracy and completeness. Post incoming fees and sureties. Distribute expiration notices to permit holders. Renew expired permits and record monies in LUPS. Distribute requests for final inspections. Maintain spreadsheets for pending and issued permits and active or released sureties. Prepare permit completion notices and process release of sureties. Determine fee and surety amounts as appropriate. Assist Permit Manager with permit information and correspondence as needed.
Records Retention and Reporting : Organize and maintain files and records in accordance with retention policies.
Street Acceptance and RIMSDACHS : Enter Street data into RIMSDACHS program for street additions, discontinuances, and abandonments. Assign route numbers for new streets. Prepare and submit documents to County for approval and to Developer for required fees and surety. Process fees and sureties in LUPS. Prepare assemblies for submittal to Central Office. Distribute Central Office monthly acceptance reports to County, Developer, and Maintenance. Maintain spreadsheet for active and released sureties for street acceptance program. Update and maintain street acceptance databases. Follow up for one-year defect inspections. Process surety releases.
What will make you successful:
Ability to communicate effectively orally and in writing.
Ability to compile, coordinate and prepare records and reports.
Ability to meet deadlines.
Ability to prioritize and work on multiple tasks with strong organizational skills.
Ability to research, gather and analyze data
Ability to work independently and as a team member.
Skill in the use of software applications to include MS Office and web-based systems.
Minimum Qualifications:
Ability to accurately perform data entry.
Ability to communicate effectively orally and in writing.
Ability to compile, coordinate and prepare records and reports.
Ability to interpret basic policies and procedures.
Ability to prioritize, organize, and communicate information.
Ability to research, gather and analyze data.
Ability to work independently and under pressure.
Knowledge of applicable policies and practices.
Knowledge of office and program support activities.
Knowledge of permitting automated management system functionality.
Skill in the use of software applications to include MS Office and web-based systems.
Additional Considerations:
A combination of training, experience, or education in Permitting or related field desired.
Knowledge of permitting and street acceptance process.
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