Perform special duties as assigned. Provide administrative support to a manager, work group, section, or facility. Coordinate workflow processes. Communicate with internal and external contacts. Maintain current knowledge of related policies, procedures, and practices.
How you will contribute:
Administrative Coordination: Coordinate and schedule meetings with VDOT staff, local, state, and federal elected officials, citizens, and other external participants. Prepare agendas, meeting minutes and track action items. Prepare letters to appropriate individuals within and outside VDOT. Coordinate functions and special events as needed, contacting attendees, making hotel and restaurant arrangements, arrange lodging, meals and equipment if needed. Coordinate registration for staff for various conferences and seminars.
Administrative Support : Provide diverse administrative support to a manager, work group, section, district, or division. Handle phone calls, contacts, and communications from VDOT staff and others external to the organization. Prepare correspondence or reports. Provide guidance to standard operating policies and procedures.
General Office Support : Provide clerical and administrative support. Transcribe and edit data, format, and edit from notes and rough drafts, and type materials related to specific projects. Prepare outgoing correspondence. May create and analyze reports and graphs. Assist with the scheduling and setups for training.
Purchasing: Make purchases in accordance with the agency's procurement guidelines and process payment ensuring compliance with prompt pay guidelines.
Records Management : Maintain files, records, or systems for assigned area. Maintain files for pending items awaiting responses. Update documents, manuals, or other agency officials records and lists. Pick up mail, sort, date, and route to appropriate staff members.
What will make you successful:
Ability to communicate effectively orally and in writing.
Ability to compile, coordinate and prepare reports.
Knowledge of office and business practices and principles.
Skill in providing and promoting good customer service to internal and external customers.
Skill in the use of computers and software applications to include Microsoft Office.
Minimum Qualifications:
Ability to handle confidential and sensitive issues appropriately.
Ability to interpret and apply standard record retention practices and procedure.
Ability to perform under pressure and meet deadlines.
Knowledge of applying executive administrative practices.
Knowledge of office and business practices and principles.
Skill in filing and document management.
Additional Considerations:
A combination of training, experience, or education in a General Office Environment, or related field desired.
Ability to work independently.
Experience interpreting and applying policies and procedures.
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