As a Processing Manager working for Taylor Morrison you will be responsible for the oversight of the processors, processing of loans in the CORE by Division Client Coordinators, ensuring they are processed, submitted to underwriting and delivered to the Closing Department according to the Company’s policies and procedures; works with the Assistant Vice President(s) of CORE Fulfillment overseeing the activities of the Client Coordinators and Processing Coordinators; promotes quality work, customer service and related activities including working with Management, Underwriting, Loan Consultants, Closers, Builder staff and title companies; performs direct supervisory duties of department staff and coordinates staff for coverage in all related areas of the department.

We trust that as a Processing Manager you will: (responsibilities)

Responsible for a national view of the pipelines working with Team Leads in prioritizing work between submissions, commitment letters, customer contact, resubmissions and closing projections
Work with CC Trainers in auditing of Client Coordinators submissions/work
Responsible for H2 Insight and Avid customer satisfaction survey responses and tracking by CC
Work with Team Leads and Processing AVP to create efficiencies and foster better communication and relationships with builder divisions
Troubleshooting with Team Leads and Client Coordinators 
Coverage for Team Leads
Assist processing and originations staff with structuring loans as needed
You are willing to perform other duties as assigned

What you will need: (competencies, behaviors & attributes) 

Business Acumen
Customer Focus
Developing Direct Reports and Others
Drive for Results
Priority Setting
Self-Knowledge

About you:

5+ years of loan processing experience required
Three+ years Lead/Management experience with a strong emphasis on coaching and development preferred
High School Diploma or equivalent required, bachelor’s degree preferred
Thorough knowledge of all mortgage industry departments
Problem solving
Conflict resolution
The Processing Manager must have a thorough and comprehensive understanding of all FHA, VA, FNMA, FHLMC, USDA guidelines and correspondent overlays

FLSA Status: Exempt

Will have responsibilities such as:

Interviewing, selecting, and training employees
Setting rates of pay and hours of work
Appraising productivity; handling employee grievances or complaints, or disciplining employees
Determining work techniques
Planning the work
Apportioning work among employees
Determining the types of equipment to be used in performing work, or materials needed
Planning budgets for work
Monitoring work for legal or regulatory compliance
Providing for safety and security of the workplace

Essential Functions:

Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Report to Division/Corporate Office/Community daily and adhere to schedule
Ability to oversee direct reports daily and provide guidance as needed
Ability to access, input, and retrieve information from a computer and/or electronic device
Ability to have face to face conversations with customers, co-workers and higher level manager
Ability to sit or stand for long periods of time and move around work environment as needed
Ability to operate a motor vehicle
Comply with company policies and procedure

Physical Demands:

* Must be able to able to remain in a stationary position 50% of the time

*Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.

Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job.  They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.

Must reside in one of the following states: AZ, CO, FL, GA, KY, NV, NJ, NC, OR, PA, SC, TN, TX, WA, WV