16 days old

Access Control / CCTV Service Technician

Dallas, Texas 75243
  • Job Type
  • Job Status
    Full Time

DKTX, LLC is seeking an experienced Access Control / CCTV Service Technician to join our team. DKTX, LLC has been an industry leader in the design, installation, and service of access control systems for over 35 years. We supply residential, multi-family, commercial and government propertieswith the leading technology in access control, providing them safer homes, apartment communities and businesses.


Job Summary:

  • Installation, programming and service of Access Control and CCTV without supervision
  • Troubleshoot IP cameras, DVR's / NVR's and networks, programming experience required
  • Run low voltage cabling and conducts low voltage electrical terminations
  • Troubleshoot and resolve service issues in a manner that reduces emergency calls and results in achieving the goal of zero call backs
  • Perform work assignments in a safe manner and within specified cost limits
  • Installation of Twisted Pair per EIA-TIA 568B, 569, 607 Standards
  • Training of Customers
  • Presents a professional image both in personal and vehicle appearance
  • Promotes, builds, and maintains good customer relations and assists with contract retention
  • Documents and maintains service issues in accordance with established policies
  • Keep up-to-date of changes and new developments in products and technology
  • Attend and complete training programs as requested
  • Communicate project schedules and progress to customers as well as project leaders and/or coordinators
  • Generate job submittal packages including sequence of operations, wiring diagrams and sequence of controls
  • Work with customers to help build our Install/Service business using a professional demeanor and good communication skills
  • Safely operate and maintain quality of company equipment


Must possess the following:

  • A background and industry experience with Access Control and Camera Systems. Strong Access Control and Camera System programming experience is preferred.
  • Basic knowledge of computers and networks. Must be able to create a local network for access and/or camera systems.
  • Valid Driver’s license with a clean driving record
  • Drug Free and able to pass Criminal Background Check
  • Knowledge of the DoorKing, Inc. (DKS) Access Control system is a plus
  • Strong Customer Service Skills
  • Good oral and reading skills, including the ability to read and apply manufacturer installation instructions and to clearly communicate with customer, suppliers, and company personnel.
  • Ability to carry 50 to 75 pound loads, climb ladders, and maintain a safe work environment.
  • Ability to work on extension ladders or in attics / crawlspaces etc.
  • Ability to fill out work orders, invoices, & expense reports
  • Ability to manage / work well with others, team player
  • Ability to analyze project plans, identify weaknesses, and provide solutions
  • Ability and willingness to work outside standard local business hours as required to support customers
  • Ability to work rotating weekends for on-call schedule
  • Good negotiation skills needed to prevent and/or resolve issues and problems
  • Experience in Construction Site Protocols and Safety Awareness


The ideal candidate for this position must possess the following:

  • Professional appearance
  • Well-spoken with good people skills
  • Good organizational skills
  • Motivated
  • Strong work ethic
  • Self-starter
  • Energetic and enthusiastic
  • Good listening skills
  • Problem-solving skills



Posted: 2021-07-08 Expires: 2021-07-30

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Access Control / CCTV Service Technician

Dallas, Texas 75243

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