29 days old

Business Operations Analyst (Temp to Perm Hire)

Auburn Hills, MI 48326

JOB SUMMARY  
Working under direct supervision, provides routine day-to-day operations and administrative support for a business unit or large department. Assists in coordination of budget, process improvement, controls for specialized software and other functions enabling the department to meet objectives in an effective and efficient manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES  
Analyzes monthly department budget reports to maintain expense controls. Prepares commentary and explanation of variances for management
review
.


Coordinates projects, manages schedules and key deliverables for several recurring steering committees, interfaces with customer counterparts, performs research, reviews details, and prepares professional presentations to convey various account management strategies.

Assists in systems administration for specialized software utilized by the business group to support its operations. Researches and resolves routine support issues. Follows-up to ensure open issues are resolved. Assists in preparing user reference material.

Troubleshoots and resolves simple inquiries and requests from internal and external clients.

Reviews and monitors department processes and procedures to identify opportunities to improve service delivery to internal and external customers. May network with external contacts to research and recommend best practices.

Coordinates budget preparation. Researches and collects input from multiple internal and external resources.

Compiles a variety of operating, financial and statistical information as needed to respond to management requests. Coordinates work with other departments. May add commentary to complete analysis reports and proposals.

Assists in communication of best practices, policies, procedures and initiatives to support operations. Helps to facilitate process improvement by engaging appropriate resources in issue identification and resolution.

Assists in developing project plans and costs, including personnel and fiscal requirements to achieve defined objectives. May provide periodic updates relative to project resource and fiscal plans.


Assistance with travel and expense reports and some minor HR tasks will be required.

Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES  
No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May lead project teams and/or plan and supervise assignments of lower level employees.



Requirements

QUALIFICATIONS  
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience with business continuity programs, account governance programs is preferred.

Need excellent PowerPoint/Excel and Outlook skills.  Overall position requires strong business communication skills.  Tableau experience a big plus.

Must work confidentially.  Need high degree of emotional intelligence, poise and dependability due to supporting executive functions.  Will have some direct client peer interface, so relationship management skill will be important.

EDUCATION and EXPERIENCE  
Bachelor's Degree (BA/BS) or equivalent from four-year college or university plus a minimum of two years related work experience to include budgeting, finance and or business analytics; or equivalent combination of education and experience.

Work experience related to specific department or business unit function preferred.

CERTIFICATES and/or LICENSES  
None

COMMUNICATION SKILLS  
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.

FINANCIAL KNOWLEDGE  
Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.

REASONING ABILITY  
Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.

OTHER SKILLS and ABILITIES  
Advanced proficiency in Microsoft Office Suite. Spreadsheet skill set to include advanced functions such as graphics, pivot tables.

SCOPE OF RESPONSIBILITY  
Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.


Categories

Posted: 2019-10-18 Expires: 2019-12-17

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Business Operations Analyst (Temp to Perm Hire)

CBRE
Auburn Hills, MI 48326

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