Job Description Summary

Job Details

We trust that as a Community Sales Manager you will: (responsibilities)

• Must be licensed in Oregon or Washington.
• Manage and maintain your model and community as if it were your personal retail business.
• Conduct weekly customer care calls and community team meetings to review the status of the community backlog, closings, starts, customer issues/concerns, and community and model maintenance items. The day and time of the meeting varies per division. If anyone is on vacation, it is the responsibility of the sales representative to schedule the meeting on a different day due to the absence
• Be a great team player for your sales partner, construction team, design studio coordinators, mortgage team, customer care coordinators, title company and ce team
• Complete the required follow-up with all internal customers and prospects by telephone and take good notes
• Complete weekly buyer telephone follow-up calls to keep customers up to date on the status of their home.
• Execute clean and precise paperwork, and submit all contract documents and earnest money deposits it in a timely manner per your divisions policies. If not policy is set in writing then all documents needs to be submitted within 24 business hours
• Maintain knowledge and status of your buyers mortgage process and what is still missing and ensure constant communication with mortgage personnel and your buyers to ensure that all mortgage paperwork is submitted in a timely fashion
• Maintain knowledge and status of Design Studio process, stay in touch with Design Studio on how the process is going and when sign off is complete
• Attend all pre-construction meetings when possible these are not to
be scheduled during your weekly community team meetings. Community team meeting agendas are to be emailed to sales and construction management.
• Set outstanding expectations for how we do business
• Develop and implement a lead generation plan. In order to meet
and exceed sales goals, a sales professional must be proactive in generating leads, and must constantly hone their sales skills in order to convert the greatest number of leads possible. Sources of new leads include: existing homeowners, current purchasers, REALTORS apartment dwellers, business owners/leaders, personal affiliations, neighboring older communities and corporate driven leads. The methods to reach out to these new leads are: direct mail, flyers, office visits for presentations, gifts/incentives (real estate agent community only), scheduled follow up letters, e-blasts, and telephone calls to any and all prospects
• Understand how to read blueprints and know all the options that are offered in your community
• Be knowledgeable about the HOA deeds, school system, public report, community covenants and restrictions for your communities. Sell homes in accordance with those rules
• Always work with a positive attitude, readiness (and explanation of why when people have questions), and integrity.
• Be a problem solver and recommend solutions
• Professional appearance and neat car at all times 

• Walk your customers home at least once every two weeks 

• Meet or exceed sales and closing goals every month. All sales must be e-mailed to sales management after the purchase agreement is complete on the required sales report


Benefits of Working With Taylor Morrison

We are looking for dedicated professionals that share our values of putting the customer - and their needs - first.  In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include:

• Competitive Compensation
• Health Care - Medical/Dental/Vision/Prescription Drug Coverage
• 401(k) with Company Matching Contributions
• Flexible Spending Accounts
• Disability Programs
• Employee & Dependent Life Insurance
• Vacation & Company Holidays
• Tuition Reimbursement
• Employee Home Purchase Rebate Program
• Home Mortgage Program
• Employee Assistance Program (EAP)