1+ months

Customer Care Associate - Bilingual (Spanish)

Arlington, TX 76015
*D.R. Horton, Inc., the largest homebuilder in the U.S.**,*was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website atwww.drhorton.comfor more information.
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*D.R. Horton,*Inc. is currently looking for a_*Customer Care Associate - Bilingual (Spanish)*_for their Customer Care Department. The Customer Care Associate in Marketing is a fast-paced and challenging position that relies on the ability to think and react quickly, formulate creative solutions to pressing problems, and serve our homeowners with dedication. Associate will interact with clients to address and resolve inquiries by taking ownership of the client experience.

*Essential Duties and Responsibilities*
Include the following (other duties may be assigned).

* Serve as the human voice and personality behind our brand providing quality customer care with each and every homeowner interaction
* Effectively breakdown information and identify opportunities to gain homeowner agreement and trust
* Take ownership of every customer experience
* Utilize good judgement and understanding of company policy to effectively make decisions to resolve customer issues
* Achieve monthly individual and team based targeted performance goals
* Commit to treating customers and teammates with the utmost integrity and respect
* Challenge yourself and raise the bar for excellence in customer service

*Education and/or Experience *

* Bachelor's degree (B. A.) from four-year college or university; or five to seven years related experience and/or training; or equivalent combination of education and experience.
* Minimum 1 year of customer service experience (real estate, retail, etc.)
* Excellent communication, decision making, persuasion and problem resolution skills
* Experience working in a fast-paced, goal oriented and team based structured environment
* Proficiency with Windows based applications such as Word, Excel, etc.
* Experience with tracking customer care incidents within a CRM like Dynamics, Salesforce, etc.

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including vision, medical and dental.*/Build YOUR future with D.R. Horton, America's Builder./*

Comefollowour newest Open Jobs on Twitter andlikeus on Facebook!

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**Job:** **Customer Service*

**Organization:** **Corporate*

**Title:** *Customer Care Associate - Bilingual (Spanish)*

**Location:** *TX-Arlington*

**Requisition ID:** *2104057*


  • Residential
Posted: 2021-06-27 Expires: 2021-08-27

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Customer Care Associate - Bilingual (Spanish)

D.R. Horton, Inc
Arlington, TX 76015

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