10 days old
  • Job Type
    Employee
  • Job Status
    Full Time

Our mission: We are committed to building lasting relationships that reflect our hard work, ingenuity and dedication to safety. Every employee has an impact on our success, which benefits the Native culture, land and people of the Bristol Bay region.

Our values: People, Communities, Reputation, Teamwork, Trust, Truth

General Purpose

The Director of IT will be responsible for the overall management of our CMMC compliant IT infrastructure and the technical direction of the company. This fast-paced, hands-on leadership position reports to the CEO and is responsible for infrastructure and network system implementations, operations, and monitoring. The Director of IT is responsible for supporting critical infrastructure as well as providing solutions to technical challenges. This hands-on leadership position also manages external IT vendors and has direct contact with internal department leaders.

Remote work with willingness to travel will be considered.

Key Responsibilities

  • Manage internal IT staff and oversee external IT consultants including Help Desk Technicians, System Administrators, and Database Administrators
  • Supervise and assist in the administration of the following technologies:
    • Microsoft Azure Active Directory
    • Windows Remote Desktop
    • Enterprise backup software
    • Telephony system, including call routing and phone setup
    • Microsoft desktop operating systems and Office applications
    • Microsoft Azure, Office365, Intune, and/or other cloud-based platforms
  • Maintain documented policies and procedures
  • Provide detailed project planning and execution steps to ensure successful rollout of infrastructure activities
  • Ensure end-user satisfaction through prompt resolution of incidents and service requests by outsourced providers
  • Implement roadmap for infrastructure growth and modernization aligned with company mission and values
  • Report on IT department goals, performance, trends and forecasts
  • Oversee Change Management for enterprise systems
  • Troubleshoot network issues (WAN and LAN), FTP, and VPN
  • Manage overall IT budget, and the purchasing and stocking of technology supplies and licenses

Required Knowledge and Skills

  • Strong focus on customer service and ensuring the best technology experience for users
  • Detail-oriented, organized and focused on quality
  • Flexible and creative; able to handle changing priorities
  • Knowledge of TCP/IP and DNS, switch configuration, and general network setup
  • Windows, Citrix, SQL, Script writing experience
  • Extensive systems and network troubleshooting skills
  • Ability to analyze and resolve complex issues, both logical and interpersonal

Requirements

Education

Bachelor’s degree or equivalent Military/other experience.

Experience

3+ years of management experience.  7+ years of experience administering infrastructure and network systems (preferably retail industry).

Preferred Qualifications

  • Experience working or managing CMMC/CUI based environments
  • Experience adapting to rapidly changing environments and developing/documenting IT operational procedures, documentation, and related operations framework
  • Excellent interpersonal and communication skills (capable of explaining simple procedures in writing or verbally; good phone skills)
  • Ability to work with all levels of management internal and external to the company and deliver first-class customer service
  • Microsoft Azure, 365 Administration, or related certifications
  • CCNA, Network+ or related certifications
  • Ability to multi-task and demonstrate problem-solving skills
  • Strong analytical and diagnostic skills; structured thinker
  • Ability to prioritize based on business and technical needs

Categories

Posted: 2021-10-07 Expires: 2022-09-17

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Director of IT

Bristol Alliance of Companies
Nationwide

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