24 days old

IT Field Technician

Las Vegas, NV 89101
  • Job Type
    Employee

Job Description Summary

As an IT Field Technician working for Taylor Morrison you will be responsible to provide hands on technical support to the division office and surrounding sales and construction sites.

Job Details

We trust that as the IT Field Technician you will: (responsibilities)

  • Remote sales office setups/closures.
  • Remote support of software/hardware for remote sales and construction offices.
  • Network/email account setups
  • User Account Maintenance
  • Active Directory/GAL Maintenance
  • Network password resets
  • Password resets in Newstar/Sales Profiler
  • IT Exit Form Process/Tracking Remote Desktop Protocol (RDP)
  • RDP session resets
  • RDP published application setups/troubleshoot/support
  • Mobile Devices
  • iPhone and iPad support
  • Smartphone support
  • Installs
  • Printer installations
  • Network Copier/Scanner support/setup on network
  • MS Office & various software issues
  • Troubleshoot basic hardware issues
  • VPN hardware/software troubleshooting
  • Digital Sales Office support
  • SharePoint document updates/postings
  • Assist with conversions and upgrades as needed
  • Coordinate with Local tech support companies for issues that cannot be resolved via the phone
  • You are willing to perform other duties as assigned

About you:

  • MCP, CCNA Certifications and/or 2+ years hands on experience in network, hardware, software administration and telecommunications with remote support experience
  • Professional experience with Windows 2010, Windows 10, Office 2010, 2013, 2016, O365, Cisco Firewalls
  • Professional experience with wireless communications and VPN technologies
  • Proficiency in Microsoft Surface Pro tablets/HP Desktops and various other models of PCs/Tablets
  • Proficiency in Windows 2003/2008/2012 Server
  • LAN/WAN configurations and operations
  • Knowledge of Cisco network equipment to include Routers, Firewall and Switches
  • Clear understanding of protocols and the ability to configure and troubleshoot them
  • (TCP/IP, DNS, WINS, DHCP, EIGRP, SNMP, SMTP, FTP, VPN, BGP, Network Monitor etc.)

FLSA Status: Non-Exempt

Will have responsibilities such as:

  • This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay.

Essential Functions:

Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

  • Report to Division/Corporate Office/Community daily and adhere to schedule
  • Perform setup, teardown, of remote sales and construction offices.
  • Remote support of sales and construction offices.
  • Ability to access, input, and retrieve information from a computer and/or electronic device
  • Ability to have face to face conversations with customers, co-workers and higher level manager
  • Ability to sit or stand for long periods of time and move around work environment as needed
  • Ability to operate a motor vehicle if applicable
  • Comply with company policies and procedure

Physical Demands:

  • Must be able to able to remain in a stationary position up to 50% of the time
  • The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

*Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.

Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.

Benefits of Working With Taylor Morrison

We are looking for dedicated professionals that share our values of putting the customer - and their needs - first.  In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include:

  • Competitive Compensation
  • Health Care - Medical/Dental/Vision/Prescription Drug Coverage
  • 401(k) with Company Matching Contributions
  • Flexible Spending Accounts
  • Disability Programs
  • Employee & Dependent Life Insurance
  • Vacation & Company Holidays
  • Tuition Reimbursement
  • Employee Home Purchase Rebate Program
  • Home Mortgage Program
  • Employee Assistance Program (EAP)

Categories

Posted: 2021-07-07 Expires: 2021-08-12

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IT Field Technician

Taylor Morrison
Las Vegas, NV 89101

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