1+ months

LAN Support Analyst

San Jose, CA 95113
Be involved in projects with our Project Controls and Technology Team and be a part of a growing organization that meets our client’s objectives and solves their challenges.
At WSP, we are driven by inspiring the right people to be part of our future-focused business objectives. Our devotion to teamwork has allowed us to build communities and expand our skylines. Here at WSP, anything is within our reach- and yours as a WSP employee. Come join us and help shape the future!
WSP is currently initiating a search for a LAN Support Analyst for our San Jose, CA VTA project office.

Duties and Responsibilities:
  • Provide excellent customer service to project staff both on-site and remote.
  • Configure and support the physical and wireless network, IP phone system, and edge systems of the cloud-based project network infrastructure spanning multiple buildings.
  • Prioritize and manage the help desk queue, escalating tickets appropriately as needed.
  • Create, manage, and maintain user accounts and permissions in an Active Directory environment including servers and security groups.
  • As needed, support laptops, desktops, printers, and basic networking hardware in a project office consisting of various companies working together on the project.


<div>Talent is the essence of meeting our client’s objectives, goals and challenges.  If this sounds like a fit for you, we’d love to have that first discussion of you joining our team.</div> <div> </div> <div>Minimum Qualifications:</div> <ul> <li>5-10 years prior experience supporting users in an IT support position.</li> <li>Bachelor’s degree or equivalent technical training.</li> <li>Experience with VMware esx clusters.</li> <li>Experience supporting Active Directory and the Microsoft suite of network tools such as WSUS.</li> </ul> <div> </div> <div>Preferred Qualifications</div> <ul> <li>Experience with Amazon Web Services hosted servers.</li> <li>Experience working with enterprise WAPs and switches.</li> <li>Prior experience at an Engineering and Construction firm.</li> <li>ITIL certification</li> <li>VCP certification</li> </ul> <div> </div> <div><strong>About WSP USA </strong></div> <div><strong> </strong></div> <div>WSP USA is the U.S. operating company of one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the transportation, buildings, energy, water and environment sectors. With nearly 7,000 people in 100 offices across the U.S., we partner with our clients to help communities prosper. <a href="http://www.wsp.com/usa">www.wsp.com/usa</a></div> <div> </div> <div>WSP provides a progressive mix of benefits including medical, dental, 401k and long-term disability insurance focused on providing health and financial stability throughout the employee’s career.</div> <div><span style="text-decoration: underline;"> </span></div> <div>At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base.  Your daily contributions to your team will be a key piece in our meeting client objectives, goals and challenges; are you ready to get started? </div> <div> </div> <div>WSP USA is an Equal Opportunity Employer - Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin and Veterans and Disability.</div> <div> </div> <div>The selected candidate must be authorized to work in the United States.</div> <div> </div> <div>Relocation assistance is not available for this position.</div>


Posted: 2019-10-05 Expires: 2019-12-06

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LAN Support Analyst

San Jose, CA 95113

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