Company Overview:
Mortensons success is not a matter of luck; its a result of our ingenuity, expertise, and exceptional people coupled with our unparalleled focus on customer service.
Our foundation and culture are based upon our values of trust, safety, teamwork, responsibility, service and stewardship. We are inspired by a compelling purpose to build structures and facilities for the advancement of modern society and a mission to create an exceptional customer experience. Mortenson has built a reputation for being a leader in our industry and in the communities in which we live and work.
It all starts with our extraordinary people and collaborative teams. Mortenson has been voted a \"best place to work\" over 40 times since 2002
What are you waiting for? The Big Picture:
Mortenson is currently seeking a Marketing Coordinator to master the customer journey and provide communication for each step: from awareness of business need, to guiding solutions with insights, to nurturing the sales cycle, to achieving preference for our brand, to repeat business and ultimately to customer advocacy. The primary objective is new business acquisition by supporting the sales efforts from our leadership team and Operating Group (OG) representatives. Demonstrating the capability to remain flexible, inventive, dedicated and efficient with a high level of integrity and confidentiality is vital for your success. High-levels of organization and communication ability are necessary as you will be interacting with a variety of staff at all levels in an ever-changing, deadline driven environment.
The hourly compensation range for this role is $26.59 - $35.91 (Actual range is higher for the following office locations: Denver, CO and Chicago, IL 5%, Seattle, WA, and Portland, OR 10%, Washington, D.C. 12.5%)
Hourly pay is positioned within the range based on several factors including an individuals knowledge, skill, and experience with consideration given to internal equity. What will you be doing?
The coordinator is an important part of the team, as this role is responsible for positioning our services and equipping the BD and construction team members to successfully interact with targeted customers, from 1:1 meetings to speaking engagements to social media posts.
*Support project acquisition through business proposals:
*Produce high quality proposal and presentation content that differentiates Mortenson and demonstrates how we solve problems for our customer
*Create and maintain efficient marketing processes, record keeping systems and historical information library
*Meeting financial targets by delivering on content marketing foundational goals, such as:
*Mapping customer decision-making paths (in partnership with leadership team)
*Developing customer profiles/personas for key segments
*Identifying the best tactics to achieve desired position with each persona/segment
*Develop integrated marketing communications programs and budget to achieve business goals:
*Implement programs, which may include: website, feature articles, videos, public relations, social media, advertising and other mediums to successfully position and differentiate Mortenson in the market
*Develop and manage internal communication plans
*Measuring results of programs, documenting learning, and driving continuous improvement
Additional responsibilities:
*Analytical drive to understand the importance of analytics and measurement, and to understand and support segmentation and targeting decisions
*Serve as voice of the customer always balancing the message of our differentiators within the context of what is most valuable to each segment (as supported by data) during the various stages of our customers journey
*Storytelling/Messaging proficiency pull together the right resources to guide the team through storytelling exercises
*Demonstrate real passion for learning become an avid reader of industry and customer-focused publications (online and offline), participate in customer associations, and attend customer conferences and events to develop an intimate knowledge of our target audiences
The amount of new relationships you build and/or expand (and ultimately new business acquired) is how leaders gauge your success. Marketing metrics are tracked quantitatively, and leadership team feedback on quality and results will be measured qualitatively. How will you succeed?
*6 years of experience in integrated marketing required
*B2B experience required
*Strong business writing, presentation and communication skills
*Proficiency in Adobe Creative Suite
*Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and Salesforce.com
*Demonstrate problem-solving capability
*Business Services industry background preferred
*Proven experience in the activities, programs and expectations as outlined above Education:
*4-year degree in Marketing, Communications or Business required
Mortenson provides a comprehensive benefits program to team members and their families to support their health, build long-term financial security and provide the opportunity for work and life balance.
Benefits offered to non-craft; non-union, full-time team members include:
*Medical and prescription drug plans a choice between two affordable HSA-eligible medical plans that include vision coverage, expert medical second opinion, tobacco cessation program, and fertility benefits
*Dental plan
*401k retirement plan with generous matching and profit-sharing contributions
*Paid time off, holidays, bereavement, parental leave, and other paid leaves
*Life, AD&D, business travel accident, and disability insurance
*Employee assistance program and online mental health tool and concierge
*Tuition reimbursement
*Adoption Assistance
*Gym Membership Discount Program
*Identity Theft Protection
Mortenson is an EOE/Affirmative Action/M/F/Veteran/Disabled employer.
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