23 days old

Senior Software Business Analyst

Sunnyvale, CA 94086


Our client has a large portfolio of software implementation projects and require assistance for business analysis across the portfolio of projects.  The projects are lead by Program Managers and this role will work closely with a team of cross functional stakeholders across the organization, helping program managers and other relevant stakeholders map out business requirements, use cases and acceptance criteria for the software application.  Deep understanding of the requirements and business processes, in addition to strong due diligence in story boarding use cases in end-to-end business processes will be critical for this role. 

Key Responsibilities

  • Act as the liaison between the Program Manager and project team to define business requirements, build test scenarios and establish a business requirements traceability matrix. 

  • Work closely with Project Management, Product Owners, Developers, Quality Assurance and Application Engineering teams to complete project deliverables related to business analysis, test support and project communications.  

  • Support teams to implement software requirements and communicate system enhancements. 

  • Manage deliverables for initiatives and adhere to development methodologies.  

  • Assist in the development of user story scenarios and high level business requirements and extract detailed system requirements from them. 

  • Conduct research and analysis into the nature, effect and results of system problems. 

  • Consult frequently with internal users to ensure a complete understanding of their needs and concerns.

  • Conduct meetings and presentations with stakeholders and business users.

  • Effectively communicate insights and plans to cross-functional team members and management.

  • Provide support for any tool issues or challenges that may arise

  • Provide ongoing reporting as requested by the business

  • Collaborate with leads to tackle ongoing issues list and partner on continuous improvement with enhancements

  • Ability to work cross functionally with other departments to achieve goals


No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May lead project teams and/or plan, and supervise assignments of lower level employees.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




Bachelors degree in a technical or business related field required


5+ years of experience in a successful and professional business/systems

   analysis role


5+ years of well developed verbal, written and listening skills


Exceptional analytical and conceptual thinking skills.


The ability to influence stakeholders and work closely with them to determine


   acceptable solutions.


Excellent documentation skills.


Experience creating detailed reports and giving presentations.


A track record of following through on commitments.


Excellent planning, organizational, and time management skills.


Advanced competency in G-Suite applications, primarily Slides & Sheets.


Preferred Qualifications


10+ years of proven experience in an analytics and systems development



Proven development of innovative and impactful systems solutions


Proficient technical writing capabilities



Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.


Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.


Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.


Strong process skills, negotiating, decision-making and analytical skills are necessary. Demonstrated ability in project management processes, tools and techniques.

Ability to build and maintain effective professional/client relationships.

Intermediate skills with Microsoft Office Suite including MS Project.


Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.


Posted: 2019-10-18 Expires: 2019-12-08

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Senior Software Business Analyst

Sunnyvale, CA 94086

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