1+ months

Shift Supervisor

Ankeny, IA 50023
Be involved in projects with our Mobility Services Team and be a part of a growing organization that meets our client’s objectives and solves their challenges.
 
At WSP, we are driven by inspiring the right people to be part of our future-focused business objectives. Our devotion to teamwork has allowed us to build communities and expand our skylines. Here at WSP, anything is within our reach- and yours as a WSP employee. Come join us and help shape the future!
 
WSP is currently initiating a search for a Part Time Shift Supervisor for our Ankeny, Iowa office. 
 
Shift Supervisor – expected to have expert knowledge of the roadways and the location and purpose of all ITS elements; oversee the operations of the TMC’s ATMS; aid in TIM; receive and coordinate department response on roadway concerns; oversee dispatching Highway Helper operators and maintenance crews for roadway deficiencies and snow/ice operations; and keep records on incidents, roadway concerns and call logs. They are the resource to the TMC Operator I, II & III’s during the shift and shall provide coaching plus on-the-job training. The shift supervisor will be the frontline management and shall provide oversight of the operations floor. Will be responsible for actively managing a small group of assigned staff. Will cover for any operator while on break. Shall be proficient in all TMC Operator I, II & III’s and will perform TMC operator duties as need during any TMC operator breaks or during busy/peak times.
 
Duties and Responsibilities:
  • Supervise a small group of operations staff as a frontline manager/supervisor
  • Agency Point of Contact when TMC Management is not present
  • Subject matter expert for TMC Operators and the department. 
  • Act as an Operator as needed
  • Monitor the status of the Iowa DOT transportation network statewide and provide detailed written and verbal reports to the appropriate departmental personnel and partners.
  • Process and consolidate information received from multiple sources into clearly written situation reports.Facilitate coordination between other government agencies and municipal partners during incidents and emergency activations.
  • Compose, record and post information to the department’s ATIS system.
  • Ensure the TMC’s readiness as a coordination center during emergencies.
  • Talent is the essence of meeting our client’s objectives, goals and challenges.  If this sounds like a fit for you, we’d love to have that first discussion of you joining our team.
  • Dispatch Highway Helper and perform agency coordination.

Requirements

<div>Minimum Qualifications:</div> <div class="O0"> <ul> <li>Must have TMC Operator experience or equivent experience</li> <li>High School Diploma or GED</li> <li>Ability to read, write and understand English</li> <li>Ability to multi-task and remain calm during high pressure situations</li> <li>Ability to clearly communicate both verbally and written</li> <li>Ability to work alone with minimal supervision</li> <li>Ability to professionally interact with all levels of management</li> <li>Must have an aptitude for providing excellent customer service</li> <li>Proficiency with multiple computer systems, including but not limited to; Microsoft Windows, Microsoft Office 365, Microsoft Office Suite (Word, Excel, Access, and various GIS and web-based information systems</li> <li>Willingness to respond during weather emergencies and ability to work overtime when the need arises.</li> <li>Pass a Drug Screening plus Iowa DOT Driver License and Crimial Background Check</li> </ul> </div> <div> </div> <div>Preferred Qualifications</div> <ul> <li>Some College education</li> <li>Supervisor experience</li> </ul> <div> </div> <div>About WSP USA</div> <div> </div> <div>WSP USA is the U.S. operating company of one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the transportation, buildings, energy, water and environment sectors. With nearly 7,000 people in 100 offices across the U.S., we partner with our clients to help communities prosper. www.wsp.com/usa</div> <div> </div> <div>WSP provides a progressive mix of benefits including medical, dental 401k and long term disability focused on a providing health and financial stability throughout the employee’s career.</div> <div> </div> <div>At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base.  Your daily contributions to your team will be a key piece in our meeting client objectives, goals and challenges, are you ready to get started? </div> <div> </div> <div>WSP USA is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity</div> <div> </div> <div>The selected candidate must be authorized to work in the United States.</div> <div> </div> <div>Relocation assistance is not available for this position.</div>

Categories

Posted: 2019-10-30 Expires: 2020-02-14

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Shift Supervisor

WSP
Ankeny, IA 50023

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