1+ months

Sr Managing Director Quality Risk Mgmt VAS - Position can be located in any large Region

Phoenix, AZ 85003

The purpose of this position is to lead the CBRE Quality and Risk Management (QRM) team facilitating the company QRM policies and objectives. This role manages the creation, revision, and enforcement of all aspects of the VAS QRM policies and procedures and ensures the integration and ongoing oversight aspects required by those QRM policies are appropriately executed by the CBRE QRM staff. This position interfaces with Divisional leadership to support routine quality assurance and risk management. This role manages the staff that is responsible for the review of identified appraisal reports as well as provide risk mitigation guidance to the divisions. This role is responsible for the delivery of all quality and risk management deliverables for the VAS line of business. This position supports change, event & root cause analysis processes through review and/or approval actions. This role ensures all CBRE employees are qualified for the work they are performing. Lastly, this position is responsible for ensuring all master service agreements are executed per VAS guidelines. Supports and leads business development initiatives.

Design and maintain a national QRM process for training, continuing education, internal report review protocol and audit. 

Lead the Risk Assessment Committee.

Assemble and manage a dedicated QRM team. 

Analyze and define a profile for the highest risk assignments. 

Include risk ranking into the QRM training and protocol. 

Identify the volume of reports that currently meet the high-risk profile and assemble additional

QRM team members to facilitate the review of these assignments as well as development assignments, in addition to the responsibilities previously described. 

Assist managers and appraisers in identifying and mitigating risk when accepting assignments for appraisal services. 

Create and maintain the approved reviewer list.

Continuously analyze the QRM operation for efficiencies. Once the system is in place and efficiencies are gained, analyze the operation to determine the range of cost per review and reports to Operations EMD.



Bachelors degree

Masters degree preferred 

10 years minimum of experience.

Appraisal review experience and deep knowledge of USPAP/FIRREA

Must have General State Certification/License and MAI designation.

AI-GRS designation preferred. 

Requires in-depth knowledge of financial terms and principles. 

Ability to calculate complex figures. 

Ability to forecast and prepare budgets. 

Conducts financial/business analysis including the preparation of reports.

Ability to solve advanced problems and deal with a variety of options in complex situations. 

Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions. 

Draws upon the analysis of others and makes recommendations that have a direct impact on the company.

Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department deadlines. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business.


Posted: 2019-10-18 Expires: 2019-12-17

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Sr Managing Director Quality Risk Mgmt VAS - Position can be located in any large Region

Phoenix, AZ 85003

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