1+ months

System Operator (Part-time)

Utica, NY 13501
WSP USA, Inc. is looking for a part-time, System Operator in Utica, New York.  While on the job and with electronic webinar training the System Operator 1 monitors highway traffic, deciphering the information from a Traffic Management Center (T.M.C.), control room environment, utilizing information from police scanners, closed circuit cameras, commercial traffic channels, and a video freeway system map with displayed highways, cameras, signs, and vehicle speeds.  The System Operator 1 will post the related data to the associated Variable Message Signs (V.M.S.), Portable Variable Message Signs (P.V.M.S.), 511 NY, and/or Open Reach (a regional incident management application). In addition, all calls will be logged pertaining to T.M.C. incidents, dispatching, and occurrences.  Observing condition changes of the roads while monitoring the reported weather data, notification to Highway Maintenance Personnel, and standing in as the Highway Maintenance Customer Service Representative, and dispatcher for the public, and local government agencies.  The Region 2 Utica Transportation Management Center, System Operator 1 is responsible to contact the central point of contact with-in the Department of Transportation for all Amber and Missing Adult Alerts in New York State. The System Operator 1 will notify the affected NY State Regions and compose the appropriate variable and HAR messages for the alert.  The Utica, New York Transportation Management Center currently operates 24/7/365.  Nights and weekend work may be required.
Duties and Responsibilities:
  • Operating and monitoring communication console to receice and relay command and control information or instructions
  • Checks the operation of equipmentat the start of a shift, noting any malfunctions and calling for repairs in accordance with established Standard Operating Procedures
  • Receives notices of roadwork and can properly respond to these notices, especially if there are roadwork location conflicts
  • Must properly operate and utilize equipment required to perform duties assigned, and able to perform assignments in accordance with established Standard Operating Procedures
  • Receives reports of problems with NYSDOT statewide operations software and electronic hardware and able to properly address these problems in accordance with established Standard Operating Procedures
  • Logs details related to these calls and dispatches Department personnel in accordance with established Standard Operating Procedures


Talent is the essence of meeting our client’s objectives, goals and challenges.  If this sounds like a fit for you, we’d love to have that first discussion of you joining our team.
Minimum Qualifications:
  •  Formal education: High School Diploma or GED
  •  Ability to read, write, and understand English
  •  Ability to operate a standard desktop computer
Preferred Qualifications
  • Two years experience is desired
WSP USA is the U.S. operating company of one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the transportation, buildings, energy, water and environment sectors. With nearly 7,000 people in 100 offices across the U.S., we partner with our clients to help communities prosper. www.wsp.com/usa
WSP provides a progressive mix of benefits including medical, dental 401k and long term disability focused on a providing health and financial stability throughout the employee’s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base.  Your daily contributions to your team will be a key piece in our meeting client objectives, goals and challenges, are you ready to get started? 
WSP USA is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity
The selected candidate must be authorized to work in the United States.
Relocation assistance is not available for this position.


Posted: 2019-10-25 Expires: 2020-03-14

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System Operator (Part-time)

Utica, NY 13501

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