Title: IT Program Manager

State Role Title: Information Technology Specialist III

Hiring Range: $100,615 - $163,500

Pay Band: 6

Agency: VA Dept of Transportation

Location: Annex Building

Agency Website: https://www.virginiadot.org/jobs

Recruitment Type: General Public - G

What drives you?  Whether it's knowing the work you do makes a difference, having a great work/life balance, working on exciting and challenging projects, leading innovation and championing change or simply working with a great group of people who are committed to professionalism.  Are you ready to advance you career at the Virginia Department of Transportation? 

Job Duties

Supervise staff in delivering one or more specific Information Technology Division (ITD) functions within a single IT Portfolio. ITD functions include but are not limited to: Project Management, Customer Relationship Management, Data Management, BI & Reporting, Enterprise and Solution Architecture, Application Development, Maintenance and Throughput, Security, Governance and Compliance, Service Desk, Incident, Release, Transition and Change Management, Asset Management, IT Operations, Availability and Capacity Management, Financial Management and Procurement.

Responsibilities:

Oversee Initiatives - Oversee Information Technology initiatives for assigned program. Assign resources to project teams to complete deliverables.

Lead, Supervise and Develop Staff - Ensure the development, training and performance improvement of assigned ITD staff. Apply concepts, practices, and procedures of supervision and leadership in each assigned functional area.

IT Policy Compliance - Ensure compliance with VDOT and VITA policies, standards and guidelines governing IT computer systems.

Program Maintenance - Oversee work and staff in assigned program to ensure consistent process and quality standards are implemented.

Execute Program - Supervise staff supporting assigned ITD function(s). Responsibilities include supervision of staff in execution of day-to-day processes tied to the specific ITD function. Perform managerial and technical work ranging from simple to moderate difficulty. Interact with peer supervisors and the IT Portfolio Managers to meet customer needs.

Ensure Compliance - Provide compliance management and ensure that staff comply with required VITA, DHRM, VDOT, and ITD policies, processes and procedures.

Manage Programs and Projects - Plan, oversee and implement delivery of technology projects or services. Oversee staff assignments and priorities. Develop training plans for team members. Develop and implement procedures, processes and best practices. Provide strategic planning for program areas and recommend new technologies.

Strategic Management - Work with peers and subordinates to define strategic direction for assigned technology program. Evaluate tools and prioritize work efforts with stakeholders from ITD and business units.

Business Process Improvement - Identify business processes that may be improved with technology solutions. Create processes and tools to facilitate increased efficiencies.

Reporting - Provide status reports on project plans, timelines, schedules and progress updates. Participate in strategic planning for programs, projects or systems.

Improve Processes - Responsible for tracking operational metrics on assigned ITD functions. Apply those metrics to identify and improve function specific processes.

Required Skills:

• Ability to supervise technical staff and programs
  
  


• Experience in managing technical staff in D365 and Power Platform areas
  
  


• Hands on experience in implementing projects in SharePoint Online, Power Platform, and D365 technology areas
  
  


• Ability to supervise and coordinate multiple projects and teams of a complex and technical nature
  
  


• Ability to communicate effectively orally and in writing with diverse audiences and to make presentations and conduct meetings
  
  


• Skill in the use of computers and software applications
  
  


• Skill in technical troubleshooting to include applications, systems and network problems, etc.
  
  


• Ability to perform system analysis and design
  
  


• Ability to collect and organize performance metric data to present to management
  
  


• Ability to develop, interpret and apply policies and procedures in an IT environment
  
  


• Ability to interact and communicate effectively orally and in writing with internal and external customers
  
  


• Ability to develop and implement work plans
  
  


• Technical knowledge and skills in technologies appropriate to assigned program
  
  


• Skill in researching best practices and applying them to organizational guidelines and policies
  
  


• Ability to multi-task in a fast-paced environment
  
  


• Ability to establish and maintain professional working relationships and interact effectively with customers and vendors
  
  


• Ability to interpret and apply policies and procedures in an IT environment
  
  


• Skill in organizing and prioritizing activities
  
  


• Knowledge of technology and methodology of computer and network systems and software
  
  

Minimum Qualifications

• Skill in managing IT functions including IT Governance and Compliance, Enterprise & Business Architecture, IT Service Management, Asset Management, Infrastructure and Ops, Application Development, PPM & Projects, or Data and BI Management.
  
  


• Skill in financial management
  
  


• Knowledge and skill with technologies and functions appropriate to leading an IT program area
  
  


• Skill in people and resource management
  
  


• Skill in leading IT professionals in the planning, analyzing, designing, developing or implementing information technology programs, projects or systems for a large organization
  
  

Additional Considerations

• PMI Project Manager Certification as applicable
  
  


• Experience leading full stack IT Developers and or Infrastructure & Operations Engineers IT professionals
  
  


• Experience leading projects in the cloud technologies especially in the areas of SharePoint Online, Power Platform, and D365
  
  


• A combination of training, experience or education in Computer Science, Information Systems, Engineering or related field is desired

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

This position requires a fingerprint based Criminal History Background Check, DMV Record Check and Work History Verification with references.

VDOT is an emergency operation agency. Positions physically working within Central Office locations may be designated upon request and coordination among the respective District Engineer or Administrator and Chief. Assignments are updated annually. Not all designated employees are provided an emergency operations assignment.

Once onboarded, this position may be eligible for telework opportunities; availability, hours, and duration of telework shall be approved as outlined in the Commonwealth telework policy.

We are a “Virginia Values Veterans” (V3) official certified company and state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application.

VDOT utilizes a market-based pay program, which has been approved by DHRM. Therefore, advertised rates of pay may or may not align with the Commonwealth pay bands.

Contact Information

Name: Alanna Meekins

Email: [email protected]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.