Company Overview:

Mortenson’s success is not a matter of luck; it’s a result of our ingenuity, expertise, and exceptional people coupled with our unparalleled focus on customer service. 

Our foundation and culture are based upon our company values of trust, safety, teamwork, responsibility, service, and stewardship. We are inspired by a compelling purpose to build structures and facilities for the advancement of modern society and a mission to create an exceptional customer experience. Mortenson has built a reputation for being a leader in our industry and in the communities in which we live and work.

It all starts with our exceptional people and exceptional teams. Mortenson has been voted a "best place to work" 40 times regionally over the past decade…

…What are you waiting for?!

Summary: 

Mortenson is currently seeking a Receptionist with the ability to interact with a variety of staff at all levels in an ever-changing environment, remaining flexible, resourceful, proactive, and efficient with a high level of professionalism and confidentiality. 

The hourly compensation range for this role is $20.67 -$27.88. This range is adjusted for Seattle, WA by increasing the overall range by 10%.

RESPONSIBILITIES 

Provide general administrative support

1. Greet guests, provide guest badge, and notify appropriate party


2. Operate multi-line telephone console, utilizing computerized database in answering and transferring calls


3. Handle queries and provide information to internal and external callers


4. Schedule conference rooms when requested


5. Handle mail, shipping, maintain supplies, and clean the kitchen and conference rooms

Effectively work and build relationships with those of diverse backgrounds and organizational levels

Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

1. Excellent communication and phone etiquette skills


2. Knowledge of customer service principles and practices


3. Strong teamwork orientation, initiative, communication, problem-solving, and leadership skills


4. Detail orientation sufficient to organize and manage multiple administrative tasks


5. Microsoft Office, Project, and pertinent web application skills at an intermediate level


6. Proven positive and professional attitude, and strong customer service skills


7. Ability to interpret and communicate Mortenson policies to employees and outside parties


8. Active listening skills and effective communication including an openness to diverse input and feedback

EDUCATION AND EXPERIENCE REQUIREMENTS

1. High school diploma or GED equivalent


2. Minimum two years experience in a receptionist or customer service function

ESSENTIAL PHYSICAL REQUIREMENTS

This position requires the following with or without an accommodation; sitting, seeing, hearing, and utilization of a computer and office equipment. The working environment consists of indoor and climate-controlled settings.

This position description is not intended to be a comprehensive list of the duties and responsibilities of the position. The duties and responsibilities of this position may change without notice.

Mortenson is an EOE/Affirmative Action/M/F/Veteran/Disabled employer.  

Visa sponsorship is not available for this position.

Mortenson reserves the right to hire any individual without legal or financial obligation on unwanted solicitations. No agency emails, calls, or solicitations are accepted without a valid agreement.

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